At Lunch Bag Shop, we want you to be completely satisfied with your purchase. If you find that your printed lunch bag, cartoon lunch box, multi-layered lunch tote, backpack-style lunch bag, trendy lunch pouch, or canvas bag doesn’t meet your expectations, our Returns Policy is designed to make the process easy for you.

Return Eligibility
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Please inspect your order upon arrival; if it’s damaged or defective, you should contact us within 14 days of receiving the item. Custom or personalized orders are non-returnable, except in cases of defective materials.

How to Return
To initiate a return, please email us at [email protected] with your order number and a brief description of the reason for the return. We will provide you with instructions on how to proceed.

Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your card issuer’s policies.

Exchanges
If you would like to exchange an item for a different style or color, please follow the return procedure, and then place a new order for the desired item. We encourage you to act swiftly, as popular items can sell out quickly!

Shipping Costs
Please note that original shipping costs are non-refundable. If your order qualified for free shipping and you decide to return an item, the shipping cost incurred (if under $59.99) will be deducted from your refund.

At Lunch Bag Shop, we aim to create a seamless shopping experience. If you have any questions regarding our Returns Policy, don’t hesitate to reach out to us at [email protected]. Your satisfaction is our priority!